Patient Navigation Game
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How can waiting times in the hospital be avoided to prevent criticism from patients?
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The patient navigation game of Fraunhofer ITWM optimizes routes and dispatching of transport requests to staff operating on foot. The Patient Navigation gamer plays the dispatcher`s part in the hospital and has to distribute the incoming requests (patient transports from the ward to the operating room, X-ray of the ultrasound of gynecology at the nursery, …) as optimally as possible among the transportation personnel. The hospital is shown on a large screen; the laptop is used for dispatching the orders. Hospital life is simulated realistically: As in real life most of the jobs are requested at about ten o’clock in the morning and the transporters cannot completely avoid delays. The player should try to minimize this delay and to deploy the transportation staff members without to many detours.
An automatic dispatching mode is also available and is based on ITWM’s optimization engine, being part of the software Opti-TRANS. This software is used in real world hospitals for automatic dispatching of patient transportation requests. The challenge for the player is to achieve better dispatching results than those of the optimization engine.
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